Support Worker

Support Worker – Complex Needs Day Service

Location: Fordsfield Day Service, Leamington Spa
Contract: Permanent, Full-time (36 hours per week)
Salary: £12.88 per hour 

Here at Heart of England Mencap we enable people with learning disabilities to lead fulfilling lives allowing them to thrive and do, be and feel their best! We know that we can only achieve this by hiring the best staff who share our values.

Mission Statement

At the heart of everything we do is a commitment to Empower individuals to reach their full potential, inspire them to Enjoy the journey, and create opportunities to truly Live—with purpose, passion, and   fulfilment.

Culture Statement

At the heart of our organisation is a culture rooted in inclusivity, diversity, and support. We believe that every voice matters and that our strength lies in the unique perspectives, backgrounds, and   experiences of our people. We foster an environment where everyone feels welcomed, respected, and empowered to thrive. We encourage and support career development to ensure all employees have the opportunity for growth and challenges.

We are compassionate in our interactions, recognising the humanity in each other and building strong, empathetic relationships across teams and with our customers. Our commitment to professionalism and accountability ensures that we hold ourselves to the highest standards, taking ownership of our actions and delivering on our promises with integrity.

Above all, we are customer-focused—driven by the needs of those we serve, dedicated to creating exceptional experiences, and constantly evolving to exceed expectations.

Together, these values shape a workplace where people grow, contributions are valued, and excellence is a shared journey.

Do you want a rewarding career in care where you can really make a difference everyday?

Due to organisational growth, we are looking for full time (36 hours per week) Support Workers who share our vision to join an enthusiastic team at our Complex Needs Day Service in Leamington Spa.

The hours are 9am – 4pm four days a week and 9am – 5pm one day a week. There may be opportunity to work a longer day and some Saturdays. You will support customers on a 1:1, 2:1 or 3:1 basis to access the community and to participate in activities they enjoy this could include; swimming, gym, working at a farm, tennis and riding accessible bikes. In the centre you will support customers in a variety of sessions which may be; cooking, music, art, sensory story telling as well supporting with daily needs which will include assisting with personal care, eating and drinking and postural care.

We have an extensive training programme in place to ensure that staff are supported to feel confident within their role. But most of all, we offer fun and laughter throughout the day as well as being part of a fantastic and supportive team!

Some of our customers can display distressed behaviour but a full shadowing induction is given and training is provided.

About You

We're looking for someone who is:

• Caring, compassionate and reliable
• Flexible and able to work a varied shift pattern
• A confident driver who can travel between services
• Passionate about supporting people with learning disabilities to live independently

Previous care experience is welcomed but not essential, as full training is provided.

What We Offer

• £12.88 per hour, plus enhanced pay for waking nights
• 25 days annual leave plus bank holidays
• Comprehensive training and development
• Employee Assistance Programme and Mental Health First Aiders
• High street and online retailer discounts
• Refer a Friend scheme
• Long service awards
• Sick pay
• Life assurance
• Staff recognition awards

At Heart of England Mencap, we're committed to creating an inclusive and supportive workplace where everyone is valued and encouraged to grow. Our services are rated Good by the Care Quality Commission (CQC), and we're proud to support both our customers and our colleagues to thrive.

If you're looking for a rewarding career where you can make a genuine difference every day, we'd love to hear from you.

Please note: As a Non for Profit Organisation, we are unable to offer sponsorship on any posts.